{"id":3,"date":"2025-04-23T11:59:01","date_gmt":"2025-04-23T11:59:01","guid":{"rendered":"https:\/\/hilo-care.com\/?page_id=3"},"modified":"2025-12-22T01:23:24","modified_gmt":"2025-12-22T01:23:24","slug":"privacy-policy","status":"publish","type":"page","link":"https:\/\/hilo-care.com\/de\/privacy-policy\/","title":{"rendered":"Datenschutzbestimmungen"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"3\" class=\"elementor elementor-3\" data-elementor-post-type=\"page\">\n\t\t\t\t<div data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-element elementor-element-d965172 e-flex e-con-boxed e-con e-parent\" data-id=\"d965172\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-39babb1 elementor-widget elementor-widget-text-editor\" data-id=\"39babb1\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p data-start=\"222\" data-end=\"255\"><em data-start=\"222\" data-end=\"255\">Last updated: [to be completed]<\/em><\/p><p data-start=\"257\" data-end=\"492\">HILO Care (\u201cwe\u201d, \u201cour\u201d, \u201cus\u201d) is committed to protecting your personal data and respecting your privacy.<br data-start=\"361\" data-end=\"364\" \/>This Privacy Policy explains how we collect, use and protect your personal information when you visit our website or contact us.<\/p><hr data-start=\"494\" data-end=\"497\" \/><p data-start=\"499\" data-end=\"524\"><strong data-start=\"502\" data-end=\"524\">1. Data Controller<\/strong><\/p><p data-start=\"526\" data-end=\"595\">The data controller responsible for processing your personal data is:<\/p><p data-start=\"597\" data-end=\"665\"><strong data-start=\"597\" data-end=\"610\">HILO Care<\/strong><br data-start=\"610\" data-end=\"613\" \/>Rue Centrale 13<br data-start=\"628\" data-end=\"631\" \/>3963 Crans-Montana<br data-start=\"649\" data-end=\"652\" \/>Switzerland<\/p><p data-start=\"667\" data-end=\"745\">Hilo Bubble Zurich \u2013 Lessingstrasse 15 (Holistiq)<br data-start=\"716\" data-end=\"719\" \/>8002 Zurich, Switzerland<\/p><p data-start=\"747\" data-end=\"791\">\ud83d\udcde +41 79 814 48 36<br data-start=\"766\" data-end=\"769\" \/>\ud83d\udce7 <a class=\"decorated-link\" href=\"mailto:info@hilocrans.ch\" rel=\"noopener\" data-start=\"772\" data-end=\"789\">info@hilocrans.ch<\/a><\/p><hr data-start=\"793\" data-end=\"796\" \/><p data-start=\"798\" data-end=\"832\"><strong data-start=\"801\" data-end=\"832\">2. Personal Data We Collect<\/strong><\/p><p data-start=\"834\" data-end=\"889\">We may collect and process the following personal data:<\/p><ul data-start=\"891\" data-end=\"1146\"><li data-start=\"891\" data-end=\"938\"><p data-start=\"893\" data-end=\"938\">Identification data (first name, last name)<\/p><\/li><li data-start=\"939\" data-end=\"1004\"><p data-start=\"941\" data-end=\"1004\">Contact details (email address, phone number, postal address)<\/p><\/li><li data-start=\"1005\" data-end=\"1078\"><p data-start=\"1007\" data-end=\"1078\">Information provided through contact forms or gift card request forms<\/p><\/li><li data-start=\"1079\" data-end=\"1146\"><p data-start=\"1081\" data-end=\"1146\">Any message or information you voluntarily submit via our forms<\/p><\/li><\/ul><p data-start=\"1148\" data-end=\"1262\">We do not collect sensitive personal data unless explicitly provided by you and necessary to process your request.<\/p><hr data-start=\"1264\" data-end=\"1267\" \/><p data-start=\"1269\" data-end=\"1305\"><strong data-start=\"1272\" data-end=\"1305\">3. Purpose of Data Processing<\/strong><\/p><p data-start=\"1307\" data-end=\"1387\">Your personal data is collected and used exclusively for the following purposes:<\/p><ul data-start=\"1389\" data-end=\"1659\"><li data-start=\"1389\" data-end=\"1437\"><p data-start=\"1391\" data-end=\"1437\">Responding to contact requests and inquiries<\/p><\/li><li data-start=\"1438\" data-end=\"1497\"><p data-start=\"1440\" data-end=\"1497\">Processing gift card requests and related communication<\/p><\/li><li data-start=\"1498\" data-end=\"1552\"><p data-start=\"1500\" data-end=\"1552\">Managing appointments and service-related requests<\/p><\/li><li data-start=\"1553\" data-end=\"1603\"><p data-start=\"1555\" data-end=\"1603\">Ensuring proper communication with our clients<\/p><\/li><li data-start=\"1604\" data-end=\"1659\"><p data-start=\"1606\" data-end=\"1659\">Complying with legal and administrative obligations<\/p><\/li><\/ul><p data-start=\"1661\" data-end=\"1758\">Your data will never be used for marketing or advertising purposes without your explicit consent.<\/p><hr data-start=\"1760\" data-end=\"1763\" \/><p data-start=\"1765\" data-end=\"1801\"><strong data-start=\"1768\" data-end=\"1801\">4. Legal Basis for Processing<\/strong><\/p><p data-start=\"1803\" data-end=\"1842\">We process your personal data based on:<\/p><ul data-start=\"1844\" data-end=\"1991\"><li data-start=\"1844\" data-end=\"1885\"><p data-start=\"1846\" data-end=\"1885\">Your consent (when submitting a form)<\/p><\/li><li data-start=\"1886\" data-end=\"1951\"><p data-start=\"1888\" data-end=\"1951\">The necessity to respond to your request or provide a service<\/p><\/li><li data-start=\"1952\" data-end=\"1991\"><p data-start=\"1954\" data-end=\"1991\">Legal obligations, where applicable<\/p><\/li><\/ul><hr data-start=\"1993\" data-end=\"1996\" \/><p data-start=\"1998\" data-end=\"2022\"><strong data-start=\"2001\" data-end=\"2022\">5. Data Retention<\/strong><\/p><p data-start=\"2024\" data-end=\"2167\">Personal data is retained only for as long as necessary to fulfill the purpose for which it was collected or to comply with legal requirements.<\/p><p data-start=\"2169\" data-end=\"2224\">Once no longer required, your data is securely deleted.<\/p><hr data-start=\"2226\" data-end=\"2229\" \/><p data-start=\"2231\" data-end=\"2253\"><strong data-start=\"2234\" data-end=\"2253\">6. Data Sharing<\/strong><\/p><p data-start=\"2255\" data-end=\"2361\">Your personal data is treated confidentially and is not sold, rented or shared with third parties, except:<\/p><ul data-start=\"2363\" data-end=\"2527\"><li data-start=\"2363\" data-end=\"2387\"><p data-start=\"2365\" data-end=\"2387\">When required by law<\/p><\/li><li data-start=\"2388\" data-end=\"2430\"><p data-start=\"2390\" data-end=\"2430\">When necessary to process your request<\/p><\/li><li data-start=\"2431\" data-end=\"2527\"><p data-start=\"2433\" data-end=\"2527\">With trusted service providers acting on our behalf and bound by confidentiality obligations<\/p><\/li><\/ul><hr data-start=\"2529\" data-end=\"2532\" \/><p data-start=\"2534\" data-end=\"2557\"><strong data-start=\"2537\" data-end=\"2557\">7. Data Security<\/strong><\/p><p data-start=\"2559\" data-end=\"2708\">We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, loss, misuse or alteration.<\/p><p data-start=\"2710\" data-end=\"2787\">Our website is secured using SSL encryption to ensure safe data transmission.<\/p><hr data-start=\"2789\" data-end=\"2792\" \/><p data-start=\"2794\" data-end=\"2811\"><strong data-start=\"2797\" data-end=\"2811\">8. Cookies<\/strong><\/p><p data-start=\"2813\" data-end=\"2894\">This website uses cookies to improve user experience and analyze website traffic.<\/p><p data-start=\"2896\" data-end=\"3024\">Cookies are small text files stored on your device. They do not contain personal data and are not used for advertising purposes.<\/p><p data-start=\"3026\" data-end=\"3194\">You may disable cookies at any time through your browser settings. By continuing to browse this website, you agree to the use of cookies in accordance with this policy.<\/p><hr data-start=\"3196\" data-end=\"3199\" \/><p data-start=\"3201\" data-end=\"3222\"><strong data-start=\"3204\" data-end=\"3222\">9. Your Rights<\/strong><\/p><p data-start=\"3224\" data-end=\"3298\">In accordance with applicable data protection laws, you have the right to:<\/p><ul data-start=\"3300\" data-end=\"3504\"><li data-start=\"3300\" data-end=\"3329\"><p data-start=\"3302\" data-end=\"3329\">Access your personal data<\/p><\/li><li data-start=\"3330\" data-end=\"3377\"><p data-start=\"3332\" data-end=\"3377\">Request correction or deletion of your data<\/p><\/li><li data-start=\"3378\" data-end=\"3415\"><p data-start=\"3380\" data-end=\"3415\">Withdraw your consent at any time<\/p><\/li><li data-start=\"3416\" data-end=\"3457\"><p data-start=\"3418\" data-end=\"3457\">Object to the processing of your data<\/p><\/li><li data-start=\"3458\" data-end=\"3504\"><p data-start=\"3460\" data-end=\"3504\">Request data portability, where applicable<\/p><\/li><\/ul><p data-start=\"3506\" data-end=\"3580\">To exercise these rights, please contact us at:<br data-start=\"3553\" data-end=\"3556\" \/>\ud83d\udce7 <strong data-start=\"3559\" data-end=\"3580\"><a class=\"decorated-link\" href=\"mailto:info@hilocrans.ch\" rel=\"noopener\" data-start=\"3561\" data-end=\"3578\">info@hilocrans.ch<\/a><\/strong><\/p><hr data-start=\"3582\" data-end=\"3585\" \/><p data-start=\"3587\" data-end=\"3620\"><strong data-start=\"3590\" data-end=\"3620\">10. Changes to This Policy<\/strong><\/p><p data-start=\"3622\" data-end=\"3761\">We reserve the right to update this Privacy Policy at any time.<br data-start=\"3685\" data-end=\"3688\" \/>Any changes will be published on this page with an updated revision date.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Last updated: [to be completed] HILO Care (\u201cwe\u201d, \u201cour\u201d, \u201cus\u201d) is committed to protecting your personal data and respecting your privacy.This Privacy Policy explains how we collect, use and protect your personal information when you visit our website or contact us. 1. Data Controller The data controller responsible for processing your personal data is: HILO [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"open","template":"","meta":{"footnotes":""},"class_list":["post-3","page","type-page","status-publish","hentry"],"aioseo_notices":[],"_links":{"self":[{"href":"https:\/\/hilo-care.com\/de\/wp-json\/wp\/v2\/pages\/3","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/hilo-care.com\/de\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/hilo-care.com\/de\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/hilo-care.com\/de\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/hilo-care.com\/de\/wp-json\/wp\/v2\/comments?post=3"}],"version-history":[{"count":4,"href":"https:\/\/hilo-care.com\/de\/wp-json\/wp\/v2\/pages\/3\/revisions"}],"predecessor-version":[{"id":1185,"href":"https:\/\/hilo-care.com\/de\/wp-json\/wp\/v2\/pages\/3\/revisions\/1185"}],"wp:attachment":[{"href":"https:\/\/hilo-care.com\/de\/wp-json\/wp\/v2\/media?parent=3"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}